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For family medicine practices: Bespoke videos. Custom audio. Made for your practice in minutes.

Every age comes in, and a child may be the patient one day and the companion the next. Your clinicians explain vital signs, samples and referrals before each visit.

Sample
  • Stand out

    Your team, your branding and answers made for your practice.

  • Promote your services

    Put your services and offers on your waiting-⁠room TV with Plus.

  • Stay helpful

    Share an answer link before or after a visit so visitors can revisit it.

Your practice’s page, on a visitor’s phone.

This is how your page opens when a visitor scans your sign. We write your practice’s answers after you order.

Answers written for your practice

We read your website and write your answers, from your site and from our library for places like yours. You edit any of them and approve each one before visitors hear it.

  1. A visitor scans your sign or taps your reminder link.
  2. They tap a face and choose Kids or Adults, then a question.
  3. They watch, listen or read the answer, in their language.

Hear sample answers from other places

Questions your visitors ask

How these questions work

Kids ask why they are weighed, why their temperature is taken and why the doctor asks so many questions. Adults ask what a yearly physical covers, how refills work and what happens after a referral.

After you order, we read your website and write your practice’s answers, from your site and from our library for places like yours. You edit any of them and approve each one before visitors hear it.

Kids ask

  1. What happens at the front desk?
  2. Why do they weigh me and squeeze my arm?
  3. Why do they check my temperature?
  4. Why does the doctor ask so many questions?
  5. What does the doctor look at and listen to?
  6. Do grown-ups get checkups too?Your own

Adults ask

  1. What happens at a yearly physical?
  2. What are the vital sign checks for?
  3. What is a referral and what happens next?
  4. Can the whole family see the same clinician?
  5. Why does the clinician ask about my health history?
  6. What should I bring to check in?Your own

Share your website. We create your content.

  1. Share your website

    We gather your team, services, office details, logo and colors.

  2. We create your content

    We draft content for your office, as audio and text, with short videos on Plus.

  3. Review and go live

    Each person says yes on their own private link. You review and approve, then share your page.

Getting started takes about 5 minutes. Your page goes live after staff permissions, content creation and your review.

Answers before, during and after the visit

No app or visitor sign-in

  1. Before the visit

    Send an answer link with the appointment.

  2. In the lobby

    Let visitors scan your sign, or watch on your TV with Plus.

  3. After the visit

    Share an answer they can revisit at home.

  4. The QR sign

    Print yours for the lobby. Scan this one to try the demo.Print yours for the lobby. Visitors scan it to open your team’s page.

We speak your languages.

Videos & audio in up to 27 languages. Videos included with Plus.

  • Arabic العربية
  • Bengali বাংলা
  • Chinese (Simplified) 中文
  • Dutch Nederlands
  • English Included
  • French Français
  • German Deutsch
  • Gujarati ગુજરાતી
  • Hindi हिन्दी
  • Indonesian Bahasa Indonesia
  • Italian Italiano
  • Japanese 日本語
  • Kannada ಕನ್ನಡ
  • Korean 한국어
  • Malayalam മലയാളം
  • Marathi मराठी
  • Polish Polski
  • Portuguese Português
  • Russian Русский
  • Spanish Español
  • Tamil தமிழ்
  • Telugu తెలుగు
  • Thai ไทย
  • Turkish Türkçe
  • Ukrainian Українська
  • Urdu اردو
  • Vietnamese Tiếng Việt

Your page offers each language once its answers are ready and reviewed.

All your content in your staff’s voices.

With their permission and a short recording, we create a Custom voice to read their answers aloud. They can also choose a voice from our collection. The languages you choose are spoken in those voices too.

  • Included with Plus. Available as an add-on on Starter. Not offered in TX or IL.
  • Each person says yes on their own private link.

Each person chooses their look and voice on their own link.

  • A staff member’s photoTheir own photo
  • The same person as a custom avatarA custom avatar from their photo
  • Their voice or one from our library

Included with Plus

Your logo and colors, on your page, your TV and your videos

When you order, we find your logo and colors on your website, so there is nothing to send.

Change your logo, colors, video style or font in your account.

Example practicesExample office

Your video stylePlus

One style for all your videos. The colors here are only examples: your videos use your own.

  • A sample video in the Classic style: What happens at a dental checkup?
    Classic
  • A sample video in the Symmetry style: What happens at a dental checkup?
    Symmetry
  • A sample video in the Bold style: What happens at a dental checkup?
    Bold
  • A sample video in the Paper style: What happens at a dental checkup?
    Paper

Your character stylePlus

How the people in your videos are drawn.

  • Original
  • Silhouette
  • Line
  • Pictogram
  • Sketch
  • Long
  • Slim
  • Short
  • Expressive
  • Doll
  • Round
  • Illustrated

Your font

For your page, your TV and your videos.

  • Friendly
  • Clean sans
  • Professional sans
  • Elegant
  • Classic serif

Included with Plus

Your waiting-⁠room TV. Your promotions. Your services.

With Plus, loop the answer videos you approve, introduce your team and share your offers in your office’s colors.

See waiting-room TV
  • Show what you offerPick the videos and set their order. Changes reach the TV within a minute.
  • Captions always onVisitors can follow along with the sound off.
  • A link for your TVOpen it in a smart TV’s browser, or show it with Fire TV, Roku, Apple TV, Chromecast or a computer.
A waiting room with chairs facing a TV that loops a sample video made for an invented office: its team, their greetings with captions, then short clips about its services, in the TV’s own frame while it has something to show beside them, such as the local weather, a promotion or a card between videos.

Example officeYour own TV plays the answer videos you approve.

What our library answers never do

Library answers pass our automated fact check against trusted sources. Your office approves every answer before it plays.

  • No pain promises

    Answers never say that something will not hurt.

  • No diagnosis or treatment advice

    Questions about someone’s own care or treatment go to your team.

  • No ads or brand names

    Answers call everyday things by their plain words, never by a brand.

  • No guessed facts

    What only your practice knows is said in your own words, never guessed.

Your practice is responsible for the questions and answers it adds, as our Terms say.

Pricing

Plans for family medicine practices

Annual plans are paid up front, with no setup fees. Or pay monthly, with a setup fee.

Starter

One location, up to 4 people

$99/month

Billed yearly. Cancel anytime.

Was $499 setup fee Free

Or pay monthly $99/month + $499 setup fee

Order Starter

What visitors get

  • Listen
  • Read
  • One location Your page for one place
  • 2 staff members Add up to 4 total
  • 24 answers From our library or your own
  • English Add languages any time
Custom voiceAn add-on, per person. Comes with Plus.
Waiting room TVComes with Plus

Plus

Includes video and waiting room TV

Unlimited locations and people

$199/month

Billed yearly. Cancel anytime.

Was $1,499 setup fee Free

Or pay monthly $199/month + $1,499 setup fee

Order Plus

What visitors get

  • Watch
  • Listen
  • Read
  • Every location One price for all of them
  • 6 staff members Add as many as you need
  • 48 answers From our library or your own
  • English + 1 more language Add more any time
Custom voice for each staff memberAnswers in each staff member’s own voice, from a short recording. Not offered in TX or IL.
Waiting room TVYour answer videos play on your office TV, with captions.
  • Your logo and colors, from your website
  • Your local weather
  • Your news and specials
  • QR code cards for your reviews and social pages
  • Visitors scan to hear more on their phone
  • Post a note to the TV from your phone
See how it works

In every plan

  • Your page on your own website
  • Unlimited visitors
  • Printable sign and reminder link
  • Live and off switch
  • No visitor sign-in

Add-ons

  • Custom voice Included with Plus $29/month per person on Starter Answers in a staff member’s own voice, from a short recording. Not offered in TX or IL. Was $299 setup fee Free with annual
  • Extra staff member $29/month Up to 4 on Starter, no limit on Plus. Was $299 setup fee Free with annual
  • Extra language $9/month Was $99 setup fee Free with annual
  • Extra answer $4/month Was $49 setup fee Free with annual

Each add-on covers all your locations, and each staff member counts once.

Annual plans are paid up front for the full year. Answers for kids and for adults count separately. The setup fee covers your team’s portraits and voices, your answers and greetings, and your printable sign. Prices are before tax.

Questions about Lobbypie for Family medicine and primary care

Can our page include “What happens at the front desk?”

This is among the questions the library for Family medicine and primary care starts from. That library is written after payment, and you choose and approve the answers for your page.

Where can visitors open our practice’s page?

Set a QR card on the check-in desk and add the page link to the appointment reminder for every age.

When can visitors use our practice’s answers?

Parents and grandparents listen in the lobby while a child hears the kids’ version, and anyone can replay the referral answer at home.

Can we answer questions only our practice knows?

Yes. Check the answers drafted from your website, edit them or write your own during setup. Your own answers count toward the same plan allowance as library questions.

Who are the answers for Family medicine and primary care written for?

This page shows separate questions for Kids and Adults. Choose the audiences your page will serve during setup.

How many answers can our practice choose?

Starter includes 24 answers and Plus includes 48. Library questions and your own answers share the allowance. A library question counts separately for each audience you choose.

Answers made for your practice. Start with your website.

From $99/month. Up to 27 languages.

What happens at the front desk?

Sample
Order your page