How do we find the right part for our car?
Sylvie Aubert, a made-up host, answers this for adults on a sample page for auto parts stores.
Sylvie Aubert Parts specialist
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Transcript
Hello, my name is Sylvie Aubert. I'm a parts specialist.
How do we find the right part for our car?
Finding the right part usually starts with the car's year, make, model and engine size. Counter staff enter these details into an electronic parts catalog that shows which parts fit.
The vehicle identification number, shown on the dashboard and on registration papers, can narrow the choice further. An old part, or a photo of it, also helps with matching. Many stores offer the same lookup on their websites.
Call the office if you have questions about your visit or your service. This is general information, not personal instructions. Your store's parts staff can tell you which parts fit your own car.
Thanks for watching.